DO YOU NEED MY UNLIMITED TAG NUMBER TO UPDATE MY CREDIT CARD ON FILE?
Yes, If you do not have your unlimited tag number please contact us.
I HAVE A NEW VEHICLE. HOW DO I TRANSFER MY PASS TO ANOTHER VEHICLE?
If you have your pass number, please visit any location to transfer a new pass to a different vehicle. If you need your pass number, please contact us.
CAN I CHANGE MY PLAN ONLINE?
No, you will need to stop by a location to change plans. To cancel plans, you can stop by a store OR cancel online HERE.
CAN I CANCEL MY PLAN ONLINE?
Yes, you can cancel online by clicking HERE. You can also change your plan at your local Ocean Store Location.
WILL I RECEIVE AN EMAIL CONFIRMATION AFTER I CHANGE MY CREDIT CARD?
Yes, you will receive an email confirmation after you submit your request.
Can I use my VIP monthly club pass at any location?
Yes, your pass is good at all Ocean Car Washes in Texas.